Page 3 - April 20 2015
P. 3
Dispatch error causes delay in fire services response

by Deanna Mitchener Department was notified got to the shop another any of the fire services f i r e i s c u r r e n t l y that fire got away, we
and Adrienne Tait of the call at 18:49 p.m. fellow had called the fire departments,” and added undetermined. The 890 could have had some
We had six fire fighters at department and his phone that this was not a line carries power to and serious problems,” said
A dispatch error related the hall and when the said 6:20. We waited, our r e f l e c t i o n o f t h e f r o m t h e E d s o n Rolheiser.
to a grass and power pole pager went off, we were concern was the grass qualifications or training substation. Peter from “If it was our house on
fire along 1852-66 Street out the door pretty fast. was pretty dry, the wind by the fire department, AltaLink said, "There fire, my wife and I would
on April 15 has led to Unfortunately if the was blowing hard and the but that in this case no was no power outages have already been moved
some frustration. pager doesn't go off for a fire was blowing towards fire department had been caused by the incident" out and checked into a
911 dispatch was called half hour, it's hard to get town," said Rolheiser. dispatched. and that there are hotel by the time they got
at approximately 6:20 to a fire in a timely Yellowhead County AltaLink confirmed alternate lines bringing here,” said Rolheiser.
p.m. to report the fire and manor," said Robinson. CAO Jack Ramme said that the fire began on a power into town and Yellowhead county is
Alberta Sustainable Reynold Rolheiser, the 911 protocol calls for cross arm on the pole there was no danger of a the dispatch center for
R e s o u r c e a n d owner of Carrey Picker SRD and the fire causing the pole and full scale outage. H i n t o n , E d s o n ,
Development (SRD) was Service, beside where the d e p a r t m e n t t o b e grass below to catch fire. "Yes it wasn't a life and Yellowhead County, and
dispatched. However, fire took place, said, "I dispatched in a grass fire The cause of the initial death situation, but had Woodlands County.
fire services were not will be going down first s i t u a t i o n b u t t h e
called with the dispatch. thing in the morning to dispatcher did not follow
Tyler Robinson, Deputy talk with Yellowhead protocols and has since We specialize in protecting and maintaining
Fire Chief in Edson, said, County as they run the been suspended without
"The SRD were already 911 dispatch centre. My pay. “This is a serious the appearance of your vehicles
here, the RCMP were neighbour Steve Ashburn breech. The call comes
here long before we got came over to tell me we in and protocol says to
here. To say the least, I had a fire up at the shop dispatch SRD and fire NEW VEHICLE? NEW PAINT?
am extremely frustrated and that he had called the services. The dispatcher
with the delay in us being fire department. Steve didn't follow protocol. It Stop paint chips with Xpel Films
contacted to come." told me everything was was human error.”
continued from front "The original call from under control. His phone Ramme said, “I have Computer Generated Kits
dispatch was 18:20 p.m. said 6:18 p.m. When we nothing but respect for
continued from front
T h e E d s o n F i r e to ensure an exact fit.
continued from front

continued from front Lobby efforts for second surgical suite HAVE YOUR VEHICLE PROTECTED TODAY!
continued from front
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is used throughout the schedules off hours and slightly behind and is 5925 - 3rd Avenue, Edson
continued from front Tamarack including the would not shut down the now scheduled for 780-723-5353
orthopaedic surgeries in
continued from front Hinton and Westlock. first theatre. construction completion Like us on
in the spring of 2016.
Edson Mayor Greg
continued from front “Travelling doctors Pasychny said that the
come and do the shape and size is there, if
continued from front surgeries. Everything is and when it is required.
in place, and the doctors While the council did Check out our
like it because they get decide to send the letter
more surgical time.” to the province, Mayor WEBSITE:
R o b i n C a m p b e l l Pasychny believes that
confirmed that the Edson is fortunate to
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